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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dorothy Price

January 17, 2025

5  out of  5
rating by Dorothy Price
"Very friendly service and service representative."
We responded:
"Thank you, Dorothy, for the perfect rating! "
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Doyn Kellerhals

January 8, 2025

5  out of  5
rating by Doyn Kellerhals
"I walked into the office at the very end of the day and was met with smiles and my problem was quickly taken care of. Nice!"
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Hannah Henry

January 3, 2025

5  out of  5
rating by Hannah Henry
"We’ve had a great experience with Quincy. He was patient and helpful in getting us a policy that better fit our needs."
We responded:
"Thank you, Hannah, for sharing your positive experience with Quincy! It's wonderful to hear that he was patient and helpful in finding a policy that suits your needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Mike Stafford

December 19, 2024

5  out of  5
rating by Mike Stafford
"We are happy with our experience with Cortesi Insurance Agency."
We responded:
"Thank you, Mike! It's wonderful to hear that you're happy with your experience with our office. Your feedback is greatly appreciated, and we're here to assist you whenever you need us!"
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Juliet Wooldridge

December 16, 2024

5  out of  5
rating by Juliet Wooldridge
"I was very happy with the support from State Farm. Mark, Michael, and Quincy were such support in finding a good rate and assisting with switching insurance policies and programs. I would recommend 100%"
We responded:
"Thank you, Juliet! It's wonderful to hear that Mark, Michael, and Quincy were able to assist you effectively in finding a good rate and making the switch to new insurance policies. Your recommendation means a lot to us, and we're delighted to have provided the support you needed."
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Gracelyn Roman

December 10, 2024

5  out of  5
rating by Gracelyn Roman
"Easy process getting us setup with our policy. Very friendly and knowledgeable staff."
We responded:
"Thank you, Gracelyn for sharing your experience! We're delighted to hear that the process was easy and that our team was friendly and knowledgeable. Your feedback means a lot to us and we're here to help whenever you need!"
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Shelley Richardson

December 6, 2024

5  out of  5
rating by Shelley Richardson
"The staff is professional, friendly, and kind. They make you feel like family. That advise you of was best for you! I would suggest anyone who may be searching for insurance, to speak with State Farm! They will take care of everything!"
We responded:
"Thank you, Shelley, for sharing such a wonderful review! It's fantastic to hear that you felt like family and appreciated the professionalism and kindness of the staff. Your recommendation means a lot, and we're delighted to know you had a positive experience. If there's anything more we can do for you, just let us know!"
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Kent Brost

December 2, 2024

5  out of  5
rating by Kent Brost
"Cortesi SF insurance sales rep contacted 2x a year for three years & provided car insurance quotations each time, but always more expensive . Quincy Landreth has been very courteous & persistent in trying to earn my business. This time the quote was close enough, not lower, but I decided to switch companies based on his effort & professionalism."
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Quincy’s effort and professionalism made a difference in your decision. We’re committed to providing excellent service and are delighted to have you with us. If you ever need anything, don't hesitate to reach out!"
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Shirley Anderson

November 25, 2024

5  out of  5
rating by Shirley Anderson
"We had a couple unusual insurance options and Mike Ortt, Mark Cortesi State Farm, Springfield, Il, did his homework and found savings in our coverage. We switched our insurance to State Farm."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Mike Ortt was able to find savings and meet your unique insurance needs. We're delighted you chose to switch to State Farm!"
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Carlisha Cain

November 25, 2024

5  out of  5
rating by Carlisha Cain
"The assistance i received was expedient! My agent is very knowledgeable, and easy to talk to! I received great service and a great rate for my car insurance. I also like the fact that he offers more than just car insurance and looks into finding the best rate for your buck!"
We responded:
"Thank you so much for your kind words, Carlisha! It's fantastic to hear that you found the service expedient and the rates competitive. We always strive to make the insurance process as smooth and informative as possible. We're glad you appreciate the variety of insurance options available. Your feedback means a lot to us!"
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Laura K

November 22, 2024

5  out of  5
rating by Laura K
"Ty"
We responded:
"Thank you so much, Laura! Your feedback means a lot to us!"
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Chelsea Marks

November 14, 2024

5  out of  5
rating by Chelsea Marks
"What a great experience! Thanks Michael for making it simple and helping me find the right coverage."
We responded:
"Thank you so much, Chelsea! It's fantastic to hear that Michael made the process simple and helped you find the right coverage. We appreciate your feedback and are always here to assist you!"
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Sam

November 12, 2024

5  out of  5
rating by Sam
"A certain farmers insurance had refused to cover my roof damage after the tornadoes came through Springfield and dropped a tree on my house. After I replaced my roof out of pocket, I called Mark Cortesi State Farm and got me home coverage and bundled my vehicles too for a competitive rate. The team is incredibly professional and helpful, and when life happened again and I had a vehicle claim, they stepped in and covered my losses gracefully and quickly. I can’t recommend them enough. Sincerely, Thank you so much!"
We responded:
"Thank you for sharing your experience, Sam! It’s great to hear that we could provide you with the coverage you needed after such a challenging situation. We're glad our team could assist you quickly and efficiently with your vehicle claim. Your recommendation means a lot to us!"
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April Harbin

November 4, 2024

5  out of  5
rating by April Harbin
"The last few years have seen one natural disaster after another. Like many, my family experienced one of these disasters. A Tornadic hale storm blew through our town, destroying many homes, trees, and downing power lines. Never has a slogan been more fitting than, “Like a good neighbor, State Farm is there”. State Farm was there for me while the grass was still wet from the storm. My roof, electrical lines, and shed were appraised, check cut, and work completed, while others were still waiting for their Agent to get back to them! ( well, at least, in my opinion). State Farm is, always has been, and always will be, Insurance’s MVP! Thank you for the peace of mind you provide me! Loyal member of your family, April 🤓"
We responded:
"Thank you for the wonderful review, April! We are honored to have earned your trust and we are so glad that we can be there to assist you with any of your insurance questions or needs. Your kind words make our day! We are here to provide you with the customer care that you deserve and truly appreciate your feedback!"
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Rahet Ahamed

October 30, 2024

5  out of  5
rating by Rahet Ahamed
"The customer service was great and It was very detailed with all the coverage, Also less then 15 mins I was able to get a coverage for my auto insurance."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that the customer service was detailed and efficient. Getting your auto insurance coverage in less than 15 minutes is what we aim for. We're glad we could assist you so quickly!"
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Ronicia Luckett

October 25, 2024

5  out of  5
rating by Ronicia Luckett
"George was so helpful, nice and down to earth. I got way better insurance and more coverage for a cheaper price thanks to him. I definitely will be staying with State Farm for a long time."
We responded:
"We agree, George is great! We are so glad to have you with our agency and look forward to working with you!"
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Jazmine Horne

October 23, 2024

5  out of  5
rating by Jazmine Horne
"Michael was very attentive and kind. He helped me get a better policy than I had. He was very persistent in getting me what i needed. I would definitely recommend getting a policy with them."
We responded:
"Thank you so much for sharing your experience, Jazmine! It's fantastic to hear that Michael was able to assist you in finding a better policy. Your recommendation means a lot to us, and we're delighted that you felt well taken care of. Looking forward to continuing to serve your insurance needs!"
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Myra Baker

October 21, 2024

5  out of  5
rating by Myra Baker
"Quincy Landreth is the most helpful, honest & trustworthy agent in all my dealings for vehicle & homeowners insurance."
We responded:
"Thank you so much for your kind words, Myra! It's fantastic to hear that Quincy has been helpful, honest, and trustworthy in all your insurance dealings. Your feedback means a lot to us, and we're delighted to know you're satisfied with the service!"
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carol j

October 18, 2024

5  out of  5
rating by carol j
"Mark Cortesi was so awesome to come to the retirement facility I live at and give a presentation explaining renter's insurance to my neighbors and me. His agency was able to offer several of us the opportunity to bundle and save ..... in some cases several hundred dollars!"
We responded:
"Thank you so much for sharing your experience, Carol! It’s fantastic to hear that the presentation at your retirement facility was helpful and that you and your neighbors were able to save money by bundling your insurance. We're always here to help you with your insurance needs!"
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Diane Green

October 15, 2024

5  out of  5
rating by Diane Green
"Just want to say thank you 😊 Quincy for your service"
We responded:
"Quincy appreciates your kind words, Diane! It's wonderful to hear that you had a positive experience. Thank you for sharing!"
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Keith Haynes

October 10, 2024

5  out of  5
rating by Keith Haynes
"Quincy has been very helpful and is a pleasure to work with."
We responded:
"Quincy truly appreciates your kind words, Keith! It's fantastic to hear that your experience has been so positive. We're always here to help and make your interactions enjoyable!"
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Heather Whitmore

October 8, 2024

5  out of  5
rating by Heather Whitmore
"Great prices thanks, Quincy"
We responded:
"Thank you for the wonderful review, Heather! We strive to go the extra mile to assist you with any of your insurance questions or needs and to provide with the customer care that you deserve!"
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John Skopick

October 3, 2024

5  out of  5
rating by John Skopick
"Mark and his team are fantastic!!"
We responded:
"Thank you so much, John! It's wonderful to hear that you had such a positive experience with us. Your support means a lot, and we're here whenever you need us!"
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Rick Marteeny

October 1, 2024

5  out of  5
rating by Rick Marteeny
"I highly recommend Mark Cortesi’s State Farm office for all your insurance needs. Mark and his team do a great job! You’ll be glad you called."
We responded:
"Thank you so much for your high recommendation, Rick! We're delighted to hear that you had a great experience with our team. We're always here to help with all your insurance needs!"
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Rob Manker

October 1, 2024

5  out of  5
rating by Rob Manker
"Mark Cortesi State Farm has been an invaluable partner for me and my family. From the start, they demonstrated genuine care for our well-being, taking the time to understand our unique circumstances. Their thoughtful guidance and prompt responses to our questions have made us feel supported and confident in our decisions. With a deep understanding of the industry, they navigate the complexities of insurance with ease, consistently helping us find the best solutions for our needs. I highly recommend their services!"
We responded:
"Thank you so much for your kind words and recommendation! It's wonderful to hear that you and your family have felt genuinely cared for and supported. We're dedicated to understanding your unique needs and providing thoughtful guidance. Your confidence in our services means a lot to us!"