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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chelsea Marks

November 14, 2024

5  out of  5
rating by Chelsea Marks
"What a great experience! Thanks Michael for making it simple and helping me find the right coverage."
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Sam

November 12, 2024

5  out of  5
rating by Sam
"A certain farmers insurance had refused to cover my roof damage after the tornadoes came through Springfield and dropped a tree on my house. After I replaced my roof out of pocket, I called Mark Cortesi State Farm and got me home coverage and bundled my vehicles too for a competitive rate. The team is incredibly professional and helpful, and when life happened again and I had a vehicle claim, they stepped in and covered my losses gracefully and quickly. I can’t recommend them enough. Sincerely, Thank you so much!"
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April Harbin

November 4, 2024

5  out of  5
rating by April Harbin
"The last few years have seen one natural disaster after another. Like many, my family experienced one of these disasters. A Tornadic hale storm blew through our town, destroying many homes, trees, and downing power lines. Never has a slogan been more fitting than, “Like a good neighbor, State Farm is there”. State Farm was there for me while the grass was still wet from the storm. My roof, electrical lines, and shed were appraised, check cut, and work completed, while others were still waiting for their Agent to get back to them! ( well, at least, in my opinion). State Farm is, always has been, and always will be, Insurance’s MVP! Thank you for the peace of mind you provide me! Loyal member of your family, April 🤓"
We responded:
"Thank you for the wonderful review, April! We are honored to have earned your trust and we are so glad that we can be there to assist you with any of your insurance questions or needs. Your kind words make our day! We are here to provide you with the customer care that you deserve and truly appreciate your feedback!"
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Rahet Ahamed

October 30, 2024

5  out of  5
rating by Rahet Ahamed
"The customer service was great and It was very detailed with all the coverage, Also less then 15 mins I was able to get a coverage for my auto insurance."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that the customer service was detailed and efficient. Getting your auto insurance coverage in less than 15 minutes is what we aim for. We're glad we could assist you so quickly!"
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Ronicia Luckett

October 25, 2024

5  out of  5
rating by Ronicia Luckett
"George was so helpful, nice and down to earth. I got way better insurance and more coverage for a cheaper price thanks to him. I definitely will be staying with State Farm for a long time."
We responded:
"We agree, George is great! We are so glad to have you with our agency and look forward to working with you!"
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Jazmine Horne

October 23, 2024

5  out of  5
rating by Jazmine Horne
"Michael was very attentive and kind. He helped me get a better policy than I had. He was very persistent in getting me what i needed. I would definitely recommend getting a policy with them."
We responded:
"Thank you so much for sharing your experience, Jazmine! It's fantastic to hear that Michael was able to assist you in finding a better policy. Your recommendation means a lot to us, and we're delighted that you felt well taken care of. Looking forward to continuing to serve your insurance needs!"
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Myra Baker

October 21, 2024

5  out of  5
rating by Myra Baker
"Quincy Landreth is the most helpful, honest & trustworthy agent in all my dealings for vehicle & homeowners insurance."
We responded:
"Thank you so much for your kind words, Myra! It's fantastic to hear that Quincy has been helpful, honest, and trustworthy in all your insurance dealings. Your feedback means a lot to us, and we're delighted to know you're satisfied with the service!"
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carol j

October 18, 2024

5  out of  5
rating by carol j
"Mark Cortesi was so awesome to come to the retirement facility I live at and give a presentation explaining renter's insurance to my neighbors and me. His agency was able to offer several of us the opportunity to bundle and save ..... in some cases several hundred dollars!"
We responded:
"Thank you so much for sharing your experience, Carol! It’s fantastic to hear that the presentation at your retirement facility was helpful and that you and your neighbors were able to save money by bundling your insurance. We're always here to help you with your insurance needs!"
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Diane Green

October 15, 2024

5  out of  5
rating by Diane Green
"Just want to say thank you 😊 Quincy for your service"
We responded:
"Quincy appreciates your kind words, Diane! It's wonderful to hear that you had a positive experience. Thank you for sharing!"
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Keith Haynes

October 10, 2024

5  out of  5
rating by Keith Haynes
"Quincy has been very helpful and is a pleasure to work with."
We responded:
"Quincy truly appreciates your kind words, Keith! It's fantastic to hear that your experience has been so positive. We're always here to help and make your interactions enjoyable!"
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Heather Whitmore

October 8, 2024

5  out of  5
rating by Heather Whitmore
"Great prices thanks, Quincy"
We responded:
"Thank you for the wonderful review, Heather! We strive to go the extra mile to assist you with any of your insurance questions or needs and to provide with the customer care that you deserve!"
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John Skopick

October 3, 2024

5  out of  5
rating by John Skopick
"Mark and his team are fantastic!!"
We responded:
"Thank you so much, John! It's wonderful to hear that you had such a positive experience with us. Your support means a lot, and we're here whenever you need us!"
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Rick Marteeny

October 1, 2024

5  out of  5
rating by Rick Marteeny
"I highly recommend Mark Cortesi’s State Farm office for all your insurance needs. Mark and his team do a great job! You’ll be glad you called."
We responded:
"Thank you so much for your high recommendation, Rick! We're delighted to hear that you had a great experience with our team. We're always here to help with all your insurance needs!"
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Rob Manker

October 1, 2024

5  out of  5
rating by Rob Manker
"Mark Cortesi State Farm has been an invaluable partner for me and my family. From the start, they demonstrated genuine care for our well-being, taking the time to understand our unique circumstances. Their thoughtful guidance and prompt responses to our questions have made us feel supported and confident in our decisions. With a deep understanding of the industry, they navigate the complexities of insurance with ease, consistently helping us find the best solutions for our needs. I highly recommend their services!"
We responded:
"Thank you so much for your kind words and recommendation! It's wonderful to hear that you and your family have felt genuinely cared for and supported. We're dedicated to understanding your unique needs and providing thoughtful guidance. Your confidence in our services means a lot to us!"
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R Fox

October 1, 2024

5  out of  5
rating by R Fox
"The most professional and compassionate insurance office I’ve ever been served by."
We responded:
"Thank you so much for your kind words! We're delighted to hear that you found our office both professional and compassionate. Your feedback means a lot to us and motivates our team to continue providing exceptional service!"
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Missy Haubold

September 30, 2024

5  out of  5
rating by Missy Haubold
"Mark has been my agent for years. Been through cars, homes and life insurance with this team. GREAT staff! Great guy!!!"
We responded:
"Thank you so much for your loyalty and trust over the years! It's wonderful to hear that you've had such positive experiences with our team through all your major life events. We truly appreciate your kind words and look forward to continuing to serve you!"
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Alexandra Kozar

September 28, 2024

5  out of  5
rating by Alexandra Kozar
"The people in Mark Cortesi’s office are wonderful! Quincy was very helpful and friendly!!"
We responded:
"Thank you so much for your kind words, Alexandra! We're delighted to hear that Quincy was able to assist you and make your experience a positive one. Your feedback means a lot to us!"
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Bethany McKeown

September 27, 2024

5  out of  5
rating by Bethany McKeown
"Michael was amazing and so easy to work with!"
We responded:
"Michael is delighted to hear your feedback! It's wonderful to know that the experience was smooth and enjoyable for you. Thank you for sharing your positive experience!"
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Morgan Carroll-Douglas

September 25, 2024

5  out of  5
rating by Morgan Carroll-Douglas
"Mark Cortesi State Farm is wonderful. I unfortunately have had a couple of incidents in the past several years - getting hit in a parking garage (we both had State Farm) and then having a tree fall on my vehicle. Both situations were so low-stress, especially considering the circumstances. They handled everything for me, worked around my needs and schedule, and followed up diligently. I will never not use State Farm!"
We responded:
"Thank you so much for sharing your experience! It's great to hear that even in challenging situations, everything was handled smoothly and efficiently. We're always here to support you and make the process as stress-free as possible. Your trust and loyalty mean the world to us!"
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Brett Miller

September 25, 2024

5  out of  5
rating by Brett Miller
"Extremely professional and polite. I really feel they do the most to help me save money while maintaining the coverage I need. Special thanks to Quincy you rock man!"
We responded:
"Thank you so much for your kind words, Brett! It's fantastic to hear that you found the service professional and polite. We're committed to helping you save money while ensuring you have the coverage you need. Quincy will be thrilled to hear your shoutout!"
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Madison P.

September 23, 2024

5  out of  5
rating by Madison P.
"Michael was super helpful and offered much better rates than my previous insurance company. Highly recommend!"
We responded:
"Thank you so much for sharing your experience, Madison! It's fantastic to hear that Michael was able to assist you and provide better rates. Your recommendation means a lot to us!"
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Andrew Bell

September 17, 2024

5  out of  5
rating by Andrew Bell
"I was able to get my car insurance cut down by around 45% I wish I called sooner."
We responded:
"That's fantastic to hear! It's great that you were able to save so much on your car insurance. We're always here to help you find the best coverage at the best rates. Thanks for sharing your experience!"
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Tosha Nave

September 6, 2024

5  out of  5
rating by Tosha Nave
"They are a great team to work with"
We responded:
"Thank you so much, Tosha! We're delighted to hear that you enjoy working with our team. Your feedback means a lot to us and motivates us to keep providing excellent service!"
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Rebecca Daugherty

September 5, 2024

5  out of  5
rating by Rebecca Daugherty
"It's always a pleasure to deal with any of the staff at Mark Cortesi. Great service."
We responded:
"Thank you so much, Rebecca! We're delighted to hear that you enjoy working with our team. Providing great service is our top priority, and your feedback means a lot to us!"
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JRJ1977

August 28, 2024

5  out of  5
rating by JRJ1977
"Always helpful.and willing to answer All questions."
We responded:
"Thank you for the fantastic review! It's great to hear that all your questions are being answered and that you find the service helpful. Your satisfaction is our priority!"